If your purchase has arrived damaged or with a vital component missing please contact email@example.com immediately and we will work to rectify the problem for you.
If you would like to return your purchase, you have up to 14 days from date of receipt to return your purchase to us. Please ensure that it is in the original condition and original packaging. Please be sure to contact firstname.lastname@example.org before you return your item to ensure approval of your refund.
If you have any query please contact email@example.com for assistance.
Returns are to be addressed to:
Birchthorn Customer Care
Apex House, Calthorpe Road