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Contact & Return Information

If your purchase has arrived damaged or with a vital component missing please contact immediately and we will work to rectify the problem for you.

If you would like to return your purchase, you have up to 14 days from date of receipt to return your purchase to us. Please ensure that it is in the original condition and original packaging. Please be sure to contact before you return your item to ensure approval of your refund.

If you have any query please contact for assistance.

Returns are to be addressed to:

Kovace Limited

Birchthorn Customer Care

Apex House, Calthorpe Road


B15 1TR.


Hassle free returns

30 Day No Quibble Returns

Express shipping

1 - 2 Day Shipping Available

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